The health and safety of our guests, employees and local community has become our highest priority due to health concerns related to the Coronavirus. During your visit, our Lansdowne team members are committed to maintaining cleaning and personal protection protocols as recommended by our hospitality partners, the US Travel Association and the American Hotel & Lodging Association. These new protocols have been established in collaboration with Public Health Organizations including the US Department of Health & Human Services and the Centers for Disease Control and Prevention.
Enhanced Cleaning and Hygiene Protocols – We use sanitizing cleaners to conduct daily cleaning of public areas and have increased our focus and time on hi-touch surfaces including doors, knobs, push plates and tables. Additionally, we direct our staff to disinfect hi-touch objects and surfaces in their work spaces and require our Food & Beverage staff to wash their hands every 30 minutes.
Room Protocols – Currently, in-room housekeeping services have been suspended. Upon request, additional room amenities, fresh towels and linens are delivered to the guest room door. After a guest departs, the room will be deep cleaned with CDC approved chemicals and machines by fully trained Associates and all air filters will be changed before the room is put back into available inventory.
Antibacterial Products and Personal Hygiene – To help mitigate the spread of respiratory viruses, including COVID-19, disinfectant wipes and sanitizers are available throughout public areas for our guests.
As we all work together, we direct our staff and remind our guests to:
Personal Protection – Appropriate PPE, including face masks and gloves, will be worn by all employees based on their role and responsibilities per state regulations. We encourage our guests to follow the same guidelines.
Limited Services – In compliance with government regulations, many of our services are limited at this time:
Lansdowne’s golf courses are open to guests and members with added precautions:
We continue to offer open-air space for walking and encourage social distancing for all walkers. As a reminder, please do not walk on the golf courses or golf course paths.
Additionally, we are:
If we can be of further assistance during your stay please contact us at: LDR-General@lansdowneresort.com or call 703-729-8400.